Integrated logistic support (ILS) is an integrated and iterative process for developing materiel and a support strategy that optimizes functional support, leverages existing resources, and guides the system engineering process to quantify and lower life cycle cost and decrease the logistics footprint (demand for logistics), making the system easier to support. Although originally developed for military purposes, it is also widely used in commercial product support or customer service organisations
ILS activities include
- Reliability engineering, maintainability engineering and maintenance (preventive, predictive and corrective) planning
- Support and test equipment/equipment support
- Manpower and personnel
- Computer resources support
- Packaging, handling, storage and transportation (PHS&T)
- Design interface
